HeartShares
Privacy Policy
Last updated: 10/9/2025
Introduction
At HeartShares, we believe that your personal information should remain personal. This Privacy Policy explains how we collect, use, and protect your information when you use our service to create and share audio messages with flower deliveries.
Information We Collect
Personal Information
We collect information you provide directly to us, including your name or business name, email address, phone number, and payment information when you create an account or purchase our services.
Audio Recordings
When you create a HeartShare, we temporarily store your audio recording to generate the QR code and deliver your message. Recordings are encrypted and automatically deleted after 30 days unless you choose to save them to your account.
Usage Information
We collect information about how you use our service, including device information, IP address, and interaction data to improve our platform and provide better service.
How We Use Your Information
- • To provide and maintain our HeartShares service
- • To process payments and send QR codes
- • To send delivery notifications and updates
- • To provide customer support
- • To improve our service and develop new features
- • To comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- • With florists to facilitate flower deliveries and HeartShare delivery
- • With payment processors to handle transactions
- • With service providers who help us operate our platform
- • When required by law or to protect our rights
- • With your explicit consent
Data Security
We implement industry-standard security measures to protect your information, including encryption of audio recordings, secure data transmission, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- • Access and update your personal information
- • Delete your account and associated data
- • Request a copy of your data
- • Opt out of marketing communications
- • Request deletion of your audio recordings
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze how our service is used. You can control cookie settings through your browser preferences.
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
HeartShares Privacy Team
Email: privacy@heartshares.com
Address: 123 Flower Street, Bloom City, BC 12345